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01/23/2008

Comments

Seamus McCauley

Can you then put it towards an annual travelcard? I buy a ticket from TfL precisely once per year.

Richard

Hi Seamus,

Yes. The vouchers are valid for 13 months from issue. They are fully transferable so you can give them to whoever you like and you can use them as part-payment for your annual ticket.

If you buy your annual ticket online you'll need to submit your vouchers separately.

For example to: Trainline.com Limited, Season Tickets, the Matrix, 9 Aldgate High Street, London. EC3N 1AH.

There's an argument here that you're taking money from the system that can ill-afford it and could otherwise be used towards improving the service. But where companies prefer or are forced to spend more on marketing and idiotic feel-good schemes than providing the service in the first place you should take full advantage. It's how they'll learn.

If you use London Underground every day I'd calculate that you'll have least one valid claim a fortnight - a conservative estimate. That's £100 off next year's ticket.


Simon L

He's right - the feeling of getting £4 back from them makes a delay a lot less painful.
When TFL makes the Oyster system fair, perhaps I'll leave it to reinvest my £4. But for as long as it shuts ticket windows, refuses to put message boards on every platform, charges £1.50 for short journeys and unfairly targets tourists, I'm having mine back.

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